If you are wondering where to buy Yealink phones for a business, the short answer is: from a seller Yealink authorizes, and ideally from the company that will run your phone system. You can buy them from Telnamix through our Yealink shop and quote list. Every Yealink product we sell carries a 3-year warranty, and the phones arrive already configured for your phone system, so setup is mostly plugging them in.
The cheapest listing online is often not the cheapest phone. Yealink does not service products bought from unauthorized sellers under its warranty, and a used phone can still be tied to its previous provider. This guide covers where to buy, what to avoid, and how to pick the right model for each desk.
Where can you buy Yealink phones?
From Telnamix
Our shop lists Yealink desk phones, cordless handsets, conference phones and headsets. Each product page shows a price, but it is usually the manufacturer's suggested retail price, or the lowest price our agreements let us advertise. Your quote will come in lower. To get it:
- Choose Add to Quote on each product you want.
- Open your quote list, set the quantities, and tell us which phone system the phones will work with.
- Send the request. We reply with our best price.
Your list stays in your browser until you send it, so you can build it over a few visits. If the model you want is not in the shop, ask anyway: we can source just about any Yealink product. Call (833) 835-6269 or reach us through our contact page.
From another authorized reseller
If you already have a phone provider you are happy with, buy through them or through another reseller Yealink authorizes. Yealink is direct about this: a product bought from an unauthorized online reseller “will not be recognized or serviced under Yealink's existing warranty policy.” Its limited warranty also excludes products bought from an unauthorized distributor or reseller. Yealink publishes a list of unauthorized online resellers for the US and Canada on its website, and asks buyers with questions about a particular seller to email [email protected].
Whoever you buy from, keep the receipt. Yealink treats the dated sales receipt as proof of purchase, and without one it starts the warranty clock from the manufacturing date in the serial number, which can be months earlier.
Why can a used Yealink phone be locked to another provider?
A secondhand phone can look like a bargain and still cost you a morning. Three things can get in the way.
Its MAC address may still point at the old provider. When a Yealink phone is new or factory reset, it contacts Yealink's Redirection and Provisioning Service (RPS) through an address built into its firmware, and RPS tells it which provisioning server to use. Providers register their phones' MAC addresses in RPS for exactly this reason. If a used phone is still registered to its previous provider, resetting it sends it back to that provider's server, not yours. Getting it released means asking that provider to remove it, or, for a phone you bought used, opening a request with Yealink support.
It may run a provider's customized firmware. Some phones carry a firmware build customized by the carrier that supplied them, and it can demand an administrator password you do not have.
It needs a factory reset either way. 3CX requires a factory reset for any secondhand phone that lived on another system. Our guide to a Yealink phone that says No Service walks through the reset keys by model.
None of this makes a used phone useless, but it turns a five-minute install into a project. Before you buy anything, it is also worth asking whether you need to: existing IP phones and SIP devices can often be reused, and we check what you have before recommending anything new.
Which Yealink model fits each desk?
Match the phone to the person: how many calls they handle, how many colleagues they need to watch, and whether they sit at a desk at all. Most offices end up with two or three models, not ten.
Everyday desks
If someone mainly makes and takes calls, the Yealink T31G is enough: 2 SIP lines, a small backlit display, HD voice and power over the network cable. If they want a wireless headset or sit where there is no network cable, step up to the T53W, which has dual band Wi-Fi and Bluetooth built in.
Managers and heavy phone users
The T54W is made for a moderate call load, with a tilting 4.3-inch color screen. For a heavy call load, the T57W has a 7-inch touch screen carrying 29 one-touch DSS keys. In a mixed office it helps that the T53W, T54W and T57W share firmware, which keeps the fleet simple to manage.
Reception and anyone watching many extensions
Put an EXP50 expansion module beside a T54W or T57W. Each module adds 60 programmable keys with a color screen, and up to 3 modules fit one phone.
People who are not at a desk
The W73P is a DECT base and handset that grows to 10 handsets and 20 simultaneous calls, with optional repeaters for bigger buildings. For a factory floor, warehouse or building site, the W59R adds an IP67 rugged handset with man-down and no-movement alarms to a Yealink DECT base. Yealink also makes Wi-Fi 6 handsets for sites with strong Wi-Fi coverage; our post on Yealink DECT phones for wireless office calls helps you choose between the two approaches.
Meeting rooms
For a small to medium room, the CP925 picks up voices out to 20 feet and can bring a mobile phone or an analog line into the call. For a medium to large room, the CP965 uses 12 voice microphones and comes in SIP and Microsoft Teams editions. Our guide to setting up a conference call on 3CX and Yealink covers the rest.
Headsets
For someone who takes calls on both a desk phone and a computer, a DECT headset such as the WH63 has a base that connects to both, up to 185 m of range, and four ways to wear it. If you are unsure, the shop lists every headset, handset and conference model we carry with full specifications.
What warranty should you expect?
Yealink's own limited warranty, for products bought through its authorized channel, runs 12 months on T-series desk phones, DECT phones and conference phones, and 24 months on headsets and speakerphones.
Every Yealink product Telnamix sells carries a 3-year warranty. That is the one to plan around if you expect phones to stay on desks for years.
Do the phones arrive ready to use?
From us, yes. We configure the phone system, your call flows and your Yealink phones before anything arrives on site, so most of the deployment is plugging phones into the network. Larger and multi-site rollouts are staged so nobody loses dial tone during the switch.
The setup does not live only in the handset, either. Each time a phone boots it fetches its configuration from the phone system, including its account details, so restarting a phone never loses its settings. If a phone ever misbehaves, our guide to rebooting a Yealink phone is the first thing to try.
Why Telnamix puts Yealink on every system
We deploy and support Yealink phones on every system we run, and they have been part of what we offer for more than ten years. On a hosted PBX, where the phone system lives in the cloud and the phones are what your staff actually touch, that consistency matters: the people answering your support call work on the same phones you own every day.
The range also scales with the business: desk phones, cordless handsets and conference phones all managed from the same phone system. We run them on our 3CX phone systems as well.
Ready to order?
Browse the shop, add what you need to your quote, and we will come back with our best price, a 3-year warranty, and phones configured for your system. Already a customer with a phone question? Email [email protected] or visit our support page.
